Track Your Order
Last updated 14 August 2026
We email you as your order moves
You do not need to check anything or log in to follow an order. We send an email to the address on the order each time its status changes:
| When | What you get |
|---|---|
| As soon as you order | Confirmation with your items, total and expected delivery window |
| When it leaves us | Dispatch notice with your full invoice, which is your receipt |
Our courier also calls the phone number on your order before they arrive, so keep that phone nearby on the day.
If an email has not arrived
Check your spam or promotions folder first — order emails sometimes land there the first time you buy from a new shop. Marking it "not spam" keeps the rest in your inbox.
If there is still nothing, the address on the order may have a typo in it. Call us and we will correct it and resend.
Your order history
If you have an account with us, every order you have placed is listed on your account page, with its current status.
Ask us directly
The fastest answer is always a call or a WhatsApp message to 0767087504. Have your order number ready — it is in the subject line of your confirmation email — and we can tell you exactly where your order is.